If your pet is in trouble now
Emergencies
Where to go depends on the time. Don’t wait for an email reply or an online booking.
While we’re open
Call, then come straight in
Calling ahead lets us get a room and the right vet ready. If you can’t call, just come. Emergencies skip the line.
Nights, Sundays, holidays
Go to the 24-hour hospital
We work with one emergency hospital and share records with them.
Call our number first
After hours, the message gives the hospital’s address and phone number.
Call them on the way. They send us their notes, and we follow up the next morning.
Come in now if
Any one of these is an emergency, even if your pet seems calm.
- Trouble breathing, or gums that look pale, gray or blue
- Bleeding that doesn’t stop after five minutes of firm pressure
- A seizure, collapse, or not being able to stand
- A swollen, tight belly, or retching with nothing coming up
- A cat straining in the litter box with little or no urine
- Hit by a car, or a fall, even with no injury you can see
- An eye injury, or an eye that suddenly looks cloudy
- Heavy panting and weakness after time in the heat
Ate something it shouldn’t?
Call right away, before signs start. Many poisons are easy to treat in the first two hours and hard after that.
Don’t make your pet vomit unless a vet tells you to. Bring the packaging with you.
In the kitchen
Sugar-free gum and peanut butter with xylitol, grapes and raisins, chocolate, onions and garlic.
In the medicine cabinet
Ibuprofen, naproxen and acetaminophen, ADHD and sleep medicines, and anyone’s dropped pills.
For cats
Lilies of any kind, even the pollen or the vase water. Also dog flea treatments with permethrin.
In the garage
Antifreeze, mouse and rat bait, slug pellets and fertilizer with added weed killer.
Can wait a few hours
These are worth a same-day sick visit. Call when we open and we’ll find a time.
- Vomiting or diarrhea once or twice, but still bright and drinking
- Limping but still putting weight on the leg
- Scratching at an ear or shaking the head
- A dog skipping one meal but otherwise normal
- A small cut that has stopped bleeding
A cat that hasn’t eaten for a day needs to be seen sooner than a dog. If you’re unsure, call.